Confidentiality is one of the most important components between a patient and psychologist. Successful psychological services, whether evaluation or therapy, require a high degree of trust with often sensitive information that patients may not discuss elsewhere. Sometimes, however, patients may want their psychologist to share information or collaborate with others involved in their care (schools, other healthcare providers, etc.), and in these cases, patients will be asked to provide their written authorization to do so. Furthermore, HIPAA allows the use and disclosure of Protected Health Information (PHI) for the purposes of treatment, payment, and healthcare operations. There are certain situations in which psychologists (as well as other healthcare providers) are required by law and ethics codes to disclose certain types of information about patients. Examples of when information may be disclosed without patient’s consent may include cases of suspected abuse/neglect of a child or incapacitated adult, if a patient is considered to be at risk of harm to him/herself or others, and in legal proceedings in response to a subpoena or court order.
The policy of MindWorks is to maintain strict confidentiality of all protected health information (PHI) about patients according to state and federal law and professional ethics. Patients can expect that no PHI disclosed to Dr. Streicher will be shared with any third party without the patient’s permission (or parent’s/guardian’s permission, in the case of minors), except as allowed and/or required by law. Prior to beginning your services with Dr. Streicher, you will be provided a written copy of the MindWorks Notice of Privacy Practices so that you can better understand how your PHI may be used and disclosed and how you can access this information. You will be given an opportunity to ask any questions you might have about this issue prior to initiating services with Dr. Streicher.
Click here for a copy of the MindWorks Notice of Privacy Practices.
Late Cancellations/No Show Policy:
Scheduled appointments are reserved specifically for each patient. It is the patient’s responsibility (or parent’s/guardian’s responsibility, in the case of minors) to keep scheduled appointments, arrive on time, and provide sufficient advanced notice when appointments need to be cancelled/rescheduled. If a patient does not show for a scheduled appointment or does not provide sufficient advanced notice (as specified below) to cancel and/or reschedule an appointment, the patient is responsible for paying the full cost of the scheduled appointment. In order to avoid late cancellation/no show fees, patients are required to provide advanced notice to Dr. Streicher by phone or email within the following minimum time frames depending on appointment type/length that is scheduled:
- Advanced notice of at least 2 full business days is required to cancel/reschedule appointments of 30-60 minutes in duration (e.g., follow-up consultation visits).
- Advanced notice of at least 10 full business days is required to cancel/reschedule any multi-hour appointment (e.g., > 60 minutes for initial interview, testing, etc.).
Financial Responsibility in the case of divorced/separated parents of minors:
When the patient receiving services at MindWorks is a minor, the parent/guardian seeking services is financially responsible for payment in full at the time of service. Financial arrangements between divorced/separated parents must be handled independently of MindWorks and Dr. Streicher.
Financial Responsibility in the case of college-age adults:
When the college student being seen for services is carried on his/her parents’ insurance plan and/or the students’ parent(s) plan to pay for services the student receives, the standard practice policies of MindWorks still apply. That is, payment in full is required as services are rendered, and documentation of the charges will be provided. In such cases, the student’s parent(s) will be required to sign a Fee Agreement and Financial Responsibility Contract in lieu of the student, and they can have a credit card held on file so that charges can be posted as they are incurred.